Giving and Receiving effective feedback
What should you already know?
No prior experience necessary, although you may want to read case studies on our website to give you an idea of application. We will help you to develop a clear personal, team or company outcome for attending this course prior to the start.
Who is this course for?
This course is for Groups or individuals who want to improve performance, learning and coaching in the workplace through feedback
This course is also appropriate for anyone who delivers appraisals, performance management or coaching in the workplace
Course includes:
- Being clear on your intention before giving feedback
- Separating evidence from impact
- Resolving conflict through feedback
- Paying good attention in the moment to give better feedback after the event
- Skills in taking on feedback – what should you listen to and what you can ignore
- Considering the receiver of the feedback – what motivates them?
- Turning criticism into developmental guidelines
- Implications for coaching, appraisals, reviews and learning organisations
About the course
This course is experiential in delivery. As well as the introduction of the clean feedback model, there is a comprehensive workbook to record your learning and group exercises to put the ideas into practise.
Why learn with us?
Training Attention have been developing new, innovative training methods since 1997. Our models have been presented and published at a wide range of academic conference and are used by: the Institute of Leadership and Management, Universities, Teacher Training Colleges, Schools, the NHS, the Police and private corporations including Boots PLC and the Jeyes Group.
We are experts in delivering double loop learning and ensuring that the group work is as useful for individual personal development as it is for the transfer of information. We’ve applied our ideas in many diverse contexts such as corporate mergers, culture change, preventing bullying in schools and improving job outcomes for the long term unemployed. This variety keeps our processes fresh and exciting and ensures we know how to adapt ourselves to your environment, whatever it might be.
Coming on our course will provide you with more than just some action points for improving communication in your company. You will develop skills for clarifying your thinking, conversations and feedback whenever you need to.
How long does it take?
The 2 half days are spread over a few weeks. You will work in a smaller, action learning group of between 3 – 6 people meeting for practise and coaching between the training sessions. This practise will be supervised on-line or by teleconferencing.
What commitments are involved?
As well as the face to face training time you will need to make time for:
- Completing the workbook with your practise log and learning reflection
- Meeting up either in person or by teleconference for a total of 2 hours with your action learning set in between training
- Email supervision and communication with course facilitators during the practice
When you have completed this course, you will be able to:
Understand how to create a context at work within which you and your colleagues can thrive Deliver effective feedback, especially around difficult and emotional issues Clarify and implement feedback you’ve received Improve company or team coaching processes to include effective feedback Develop appraisal and performance management strategies
Cost
£150 per person, plus VAT for open access courses (see events page for planned courses in next 6 months)
£1950, plus VAT for organisational or co-opted courses delivered to up to 20 participants
To Book
Contact Sandie on sandie@trainingattention.co.uk
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