What clients say
I wanted to tell you I used a “clean set up “ for a development session I was doing and it worked really well, in that I got a much clearer understanding about what people really needed from the day – and secondly I used a few clean questions with some one I was giving feedback to who kept using the word “annoyed” – again it helped me explore the impact of that word/emotion with her – not sure if I would have picked up the word annoyed if we hadn’t have done the work on looking for patterns.
Assistant Director of Organisational Development, Training, Education and Life Long Learning, NHS
A quick email to say I delivered Clean Feedback and the Drama Karma Triangle for the first time in a formal setting yesterday. It went really well.
I thought the participants (a group of 25 of my peers and managers where I work) were going to be really tough and would take some convincing yet they absolutely loved it and have asked for more.
I just wanted to let you know that if it wasnt for the high calibre of the training I have had from yourself I dont think I could ever of done so well. So I just wanted to say a great big thank you! Team Manager in Housing
“I was surprised to realise how quickly and strongly I form first impressions. I’m aware of my unconscious thinking that leads to my discrimination”. Health Visitor
“I understand now, that my colleague [who I don’t get along with] must work and think very differently from me – it’s not that she’s trying to wind me up”. Doctor
‘I have realised how much a rescuer I am when coaching staff particularly ITT PGCE students. I tend to impose my solutions and give quick fixes to problems. In recent feedback sessions I have made a real effort to change my pattern of behaviour to be more of a facilitator’. Deputy Head of Secondary school
- 'Since being at DYP my son Damien has become more confident. He was withdrawn and quiet and now his self esteem has improved and he is open to discussion and communicates well. Before, he wouldn't attend classes he didn't like, but now his attendance is good and he has even gone up a class in maths which was one subject he used to avoid. Damien has changed as a person. He used to be so serious and when you spoke to him he responded in one word answers. Now he laughs a lot more, is chatty and if he believes in what he is saying he will hold his point. Damien now seems to understand that school is important and he believes in himself.' Parent
'One of the things I have learnt is how to control my temper. I realise that different people have different ways of controlling their tempers. Some control their temper by thinking of something that relaxes them. With me it’s different, when I am not angry the colour of me is light blue, however when I am angry, I feel red. It takes me a long time to go light blue again. But sometimes I can take a deep breath, or think of my mum and I feel calm again.’ Pupil